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At Build 2025, Microsoft unveiled a bold new vision: AI agents are no longer just helpful tools—they are becoming foundational to how individuals, teams, and organizations work. Through new platforms, open standards, and advanced developer tools, Microsoft is enabling a future where agents power everything from software development to scientific discovery. A New Era of AI Agents Microsoft emphasized that AI agents are now a core part of productivity. Over 15 million developers are using GitHub Copilot, and more than 230,000 organizations—including 90% of the Fortune 500—have used Copilot Studio to build and deploy custom agents and automations. Companies like Fujitsu, NTT DATA, and Stanford Health Care are already leveraging Azure AI Foundry and Microsoft’s orchestration tools to streamline workflows, generate proposals, and reduce administrative load. Redefining the Software Development Lifecycle Microsoft is introducing new ways to bring AI into the heart of the development process: Smarter, Safer AI Agents Microsoft is enabling developers to build enterprise-grade agents with built-in governance and security: Copilot Tuning and Multi-Agent Orchestration in Microsoft 365 With Copilot Tuning, organizations can train models using internal data and workflows—creating agents tailored to their domain.For example, a law firm could build an agent that drafts legal documents aligned with company style and terminology. New multi-agent orchestration in Copilot Studio allows multiple agents to work together, combining skills to solve more complex tasks collaboratively. Laying the Foundation for the Agent-Based Web Microsoft is actively shaping the infrastructure for the open agent ecosystem: Accelerating Scientific Discovery with AI Microsoft also introduced Microsoft Discovery, a research-oriented platform designed to help scientists leverage AI agents to accelerate everything from drug development to sustainability projects. By integrating agentic reasoning into the R&D lifecycle, researchers can speed up innovation and reduce time to market. Microsoft Build 2025 makes it clear: AI agents aren’t just helping us work—they are changing how we build, decide, discover, and collaborate. Through open protocols, agent orchestration, developer platforms, and enterprise-level controls, Microsoft is laying the groundwork for a new digital infrastructure—where AI agents are not add-ons but essential collaborators.

Copilot’s ability to generate images has been upgraded — and it’s a big leap. With GPT-4o now powering the experience, visuals are richer, sharper, and more creative than ever before. The latest improvements include: You can try the enhanced image generation experience today in the Copilot mobile app (iOS and Android), on Copilot.com, in Microsoft Edge’s sidebar, and inside GroupMe. Additional platforms will follow soon. Quiz Cards: A Smarter Way to Learn with Copilot Copilot now not only teaches — it quizzes. With the new Quiz Cards feature, you can ask Copilot to test your knowledge on any topic. For example, try saying: “Test me on basic physics concepts” or “Give me a quiz about Renaissance art.” Quiz Cards are currently available on Copilot.com and the Copilot mobile app. Copilot Can Now Be Your Default Assistant on Android If you’re an Android user, you can now set Copilot as your default digital assistant. That means you can call on it to send messages, set timers, take notes, or ask questions — all by voice. This lets you replace your existing assistant with a more powerful AI experience that understands and adapts to your needs. Copilot Vision: Context-Aware Visual Assistance Gets Smarter Copilot Vision is becoming more interactive for Windows Insider users. It can now analyze what’s on your screen and give smarter, context-aware help — like pointing to where to click or what to do next. You can also share two app windows at once and have Copilot interpret and assist with both, delivering deeper insights across multiple tools simultaneously. This upgrade is currently rolling out to Windows Insider users in the U.S., with more regions coming soon.

At Microsoft Ignite 2024, Microsoft introduced a powerful wave of new features that expand Copilot’s impact—both for individual employees and across entire business processes. Today, nearly 70% of Fortune 500 companies are using Copilot. At Bank of Queensland, 70% of employees are saving between 2.5 to 5 hours per week; Eaton has accelerated internal documentation processes by 83%; and Accenture has deployed Copilot to 100,000 employees. This isn’t just a tech trend—Copilot is becoming a new business standard. Copilot is no longer just a productivity tool—it’s a foundation for transforming how organizations make decisions, communicate, and operate. Copilot Actions: The Easiest Way to Automate Everyday Work With the newly introduced Copilot Actions, employees can now create personal automations effortlessly. No coding required—just a few simple fields, and repetitive work is offloaded to Copilot. Examples include: This feature is currently in private preview. Copilot Pages: A Living Workspace with Smart, AI-Generated Content Copilot Pages is no longer just a space for writing—it’s now a living, collaborative canvas. Copilot can generate interactive flowcharts, graphs, even code blocks based on Microsoft Graph data, and your team can continue editing them together. These pages accelerate team alignment, creativity, and knowledge sharing in real-time. Copilot Is Getting Smarter Across Microsoft 365 Copilot is becoming even more capable in your everyday tools: Copilot is clearly evolving from a writing assistant to a real-time work partner. A New Level of Business Automation with Agents Agents built in Copilot Studio are now integrated into Microsoft 365 to supercharge organizational workflows: Major partners like Workday, ServiceNow, and Cohere are also building their own agents into Copilot. Total Control for IT: Manage, Measure, and Secure with Copilot Control System As Copilot and agents scale across organizations, IT teams get more control: Security and Resilience Across the Windows Ecosystem In Summary: This Is Just the Beginning With the latest updates, Copilot is evolving from a personal time-saver into an organizational intelligence platform. It’s no longer just about writing emails or summarizing meetings. It’s about making decisions, planning, assigning tasks, and managing systems—with Copilot by your side. Copilot doesn’t just work for you. It works with you. And this transformation is only just beginning.

At Microsoft’s AI Tour in London, a major shift was announced—autonomous agents built in Copilot Studio are on the way. Starting with public preview at Microsoft Ignite 2024, these agents are designed to take real action across apps, data, and workflows on behalf of users and teams. This marks a key step forward in AI-first business transformation. Copilot vs. Agents: What’s the Difference? While Copilot is your personal assistant, agents are expert-level AI systems that work independently for your business. They’re configured, tested, and secured once—and from there, they handle repetitive or complex tasks autonomously across your organization. Microsoft’s vision is clear: every employee will have their own Copilot and be supported by a growing network of powerful agents. Real Companies, Real Results Organizations are already using agents in production: These aren’t pilot experiments—they’re active tools changing how work happens. What’s New in Copilot Studio? Copilot Studio now provides a full-stack platform to build, deploy, and manage agents at scale. Highlights include: Autonomous triggers Agents can be scheduled or event-driven—automatically responding to data, system events, or recurring tasks without human input. Dynamic agent planning Agents can generate workflows on the fly, adapting logic based on task complexity. Users can trace every step, decision point, and variable involved. Activity monitoring A new Activity tab shows run history, execution paths, blocks, trends, and more—bringing full transparency and trust to agent behavior. OpenAI o1 model integration The latest agents leverage o1-series models for advanced reasoning and structured decision-making. Enterprise-grade security & governance With encryption, access control, DLP, and audit logs, Copilot Studio ensures your agents are secure, trackable, and policy-compliant. Agent Lifecycle Management From build to publish to retirement, agent creation is now a fully governed process, giving organizations full control over performance and access. Agent Builder and Ready-to-Use Templates Whether you’re in BizChat or SharePoint, Agent Builder lets anyone spin up a custom agent in minutes—no coding needed. Prebuilt templates also land in Dynamics 365, with agents tailored for sales, service, finance, and supply chain. From AI Assistant to AI Workforce This isn’t just a tool—it’s the foundation for AI-first operations. Every agent built with Copilot Studio helps reduce manual effort, speed up decisions, and give employees more time to focus on strategic work. The shift has begun. Copilot will be on every desk—and agents will run beside every process. Is your business ready?

With Wave 2, Microsoft 365 Copilot isn’t just helping us work better—it’s starting to change how work actually happens. These new capabilities go beyond individual productivity. They bring AI directly into the center of how teams collaborate, make decisions, and move business forward. This release introduces Copilot Pages, Python integration in Excel, more advanced Teams and Outlook experiences, and fully autonomous agents that operate in the background. Copilot is no longer just software—it’s becoming infrastructure for the way modern work flows. Copilot Pages: A New Surface for Collaborative AI Work Copilot Pages reimagines how we collaborate with AI and each other. It’s a dynamic, persistent canvas where you and your team can co-create content with Copilot in real time—seeing each other’s changes, making edits, and turning fleeting AI output into lasting, editable documents. Instead of one-off replies or buried meeting notes, Pages turns AI interactions into reusable business knowledge. This is the first real step toward multiplayer AI workflows, where human–AI–human collaboration happens fluidly, side-by-side. Python in Excel: Advanced Analytics, No Coding Required The new Copilot + Python integration in Excel means anyone can now perform forecasting, risk analysis, or machine learning using plain language. You don’t need to write code—Copilot leverages Python behind the scenes to deliver powerful data insights and custom visualizations. From now on, Excel isn’t just for formulas. It’s for anyone who wants to ask smarter questions about their business and get meaningful answers—fast. Copilot Agents: From Assistant to Autonomous Teammate With Wave 2, Copilot agents arrive—not just to help you, but to actually take work off your plate. Agents are AI-powered workers that can understand context, remember past actions, handle exceptions, and even learn from feedback. Need to automate a multi-step process or turn SharePoint knowledge into smart decisions? Agents can do that. And with Agent Builder, anyone—not just developers—can create agents directly inside BizChat or SharePoint, then deploy them in Teams or Outlook like real teammates. You can tag them, message them, and collaborate with them like you would with a colleague. This isn’t just automation—it’s augmentation at scale. Copilot Just Got Smarter Across the Microsoft 365 Suite It’s not just about what’s new. Existing Copilot integrations are also getting major upgrades: Outlook: Copilot can now prioritize your inbox based on message content and your role—explaining why each email matters and summarizing it instantly. Teams: It reads both transcripts and chat content to find questions or comments you missed, so no contribution is lost. PowerPoint: Narrative Builder helps you co-create structured presentations fast, while Brand Manager ensures everything stays on-brand using templates and approved visuals. Word: Pull in content from documents, emails, or meetings and collaborate inline with Copilot suggestions and smart prompts. OneDrive: Without opening any files, Copilot can compare and summarize documents, highlighting key differences and insights. This Is More Than a Productivity Update. It’s a Shift in Workflow. Microsoft’s second Copilot wave signals a bigger change: AI isn’t just helping with tasks—it’s shaping how work flows, how decisions are made, and how knowledge is captured. This isn’t theory. It’s happening today. Vodafone rolled out Copilot to 68,000 employees. Teladoc saved up to 5 hours per week per support agent. At Honeywell, Copilot users saved 74 hours a year. This is no longer optional. Copilot isn’t a tool you install. It’s the way you work now.

Microsoft Copilot has already proven itself as a powerful tool for productivity and creativity. But with the latest announcements from Microsoft Build 2024, Copilot is taking things to the next level—moving beyond individual support to become a true driver of business transformation. These updates mark a shift from just helping individuals to enabling entire teams and automating processes that directly impact how businesses operate. Team Copilot: From Personal Assistant to Team Member Team Copilot evolves Copilot into an active participant in your team’s day-to-day work. Integrated into tools like Microsoft Teams, Loop, and Planner, it supports meetings, helps organize projects, and keeps communication clear. Here’s what it can do: Meeting facilitator: It manages the agenda and takes shared notes that anyone in the meeting can co-author Group collaborator: It highlights key messages in chats, tracks action items, and keeps unresolved issues visible Project manager: It creates tasks, assigns them, tracks deadlines, and notifies team members when input is needed These capabilities will be available in preview later in 2024 for Microsoft 365 Copilot customers. Agents: Automate Your Unique Business Processes Every company has its own way of working. That’s why Microsoft is introducing a powerful new concept in Copilot Studio: agents. Agents are custom copilots designed to run business processes from start to finish. They can: Think of an “order taker” agent that can manage everything from receiving an order to suggesting alternatives for out-of-stock items and ensuring delivery. These capabilities are now in private preview and expected to roll out more broadly later this year. Build Custom Copilots with SharePoint and OneDrive Much of a company’s knowledge lives in SharePoint and OneDrive. Now, you can create custom copilots that understand your organization’s files and help teams get what they need—instantly. These copilots are editable in Copilot Studio and will be available in preview later in 2024. Copilot Extensions and Connectors: Expand What’s Possible To make Copilot even more flexible, Microsoft introduced Copilot extensions and Copilot connectors. These make it easier for developers to customize Copilot’s behavior and connect it to company-specific data and systems. Developers can use Copilot Studio or the Teams Toolkit in Visual Studio to build these experiences quickly and securely. Microsoft Copilot is no longer just a helpful AI—it’s becoming a core part of how modern businesses work, communicate, and grow. Whether you’re leading a team or building solutions, the tools are now in your hands to go beyond support and unlock real business value.

AI is no longer just about the tools you use. With solutions like Copilot, it’s clear that technology is only one side of the equation. Real transformation also depends on people, habits, and how work gets done. In other words, AI adoption is just as much about culture as it is about software. That’s where Microsoft Viva comes in. To help organizations go beyond deployment and truly embed Copilot into everyday work, Microsoft is adding new Viva-powered experiences that support both data-driven decisions and people-centered change. The Copilot Dashboard is now available to all customers The new Copilot Dashboard is accessible through Viva Insights and gives leaders a clear view of how Copilot is being used across the organization. It shows adoption patterns, usage by departments or roles, and even compares users with non-users to highlight areas of opportunity. The best part is that it’s available at no extra cost to all Copilot for Microsoft 365 customers—no additional Viva license needed. AI success depends on people, not just data Rolling out AI tools is only half the job. Making sure employees actually know how to use them, and feel supported while doing so, is the other half. Viva helps bridge this gap by offering internal learning, communication, and engagement tools that make Copilot part of the daily flow of work—not just something that exists in theory. Copilot Academy is launching for everyone Within Viva Learning, the new Copilot Academy offers guided learning paths created by Microsoft experts. These include both general AI skills like prompt writing, and hands-on Copilot tips like “How to summarize email threads in Outlook.” Admins don’t need to configure anything. It works out of the box, and everyone in your organization can access it with a Copilot license. Spread the word with Viva Amplify Good tools need good communication. Viva Amplify helps internal teams launch Copilot awareness campaigns using pre-built templates, videos, and guides. The new Copilot Deployment Kit makes this even easier. Communications teams or early champions can roll out clear, engaging messages across Teams, SharePoint, email, and more. You’ll also get detailed engagement analytics to see what’s working—and what’s not. Grow internal momentum with Copilot communities People are more likely to try something when they see others doing it. Viva Engage enables leaders and Copilot champions to share best practices and insights with the entire organization. Soon, you’ll be able to create a Copilot community with a single click, complete with onboarding steps, conversation starters, and content tailored to your company’s Copilot usage. And thanks to tools like Answers in Viva and the new Intelligent Importer, common questions can be turned into searchable, reusable knowledge. True transformation is more than rollout—it’s reinforcement Microsoft Viva helps make sure that Copilot doesn’t just get deployed, it gets adopted. If you’re serious about making AI part of your long-term workflow, Viva provides the structure, tools, and cultural momentum to make it happen.

For most small and medium-sized businesses, time is the real bottleneck. Every day, dozens of tasks from emails and meetings to reports and coordination eat up valuable hours. That’s where Microsoft 365 Copilot steps in. Copilot is an AI assistant that lives inside the Microsoft 365 apps you already use Word, Outlook, Excel, PowerPoint, and more. But what makes it special is simple: it writes, summarizes, analyzes, and organizes for you. All you have to do is guide it. Say goodbye to repetitive work A lot of businesses struggle to grow because too much time gets lost in small, manual tasks. Copilot takes care of many of those tasks for you, giving you back the time to reach more customers, build better ideas, or simply focus on the things that matter. What makes Copilot different: It works with your content Most free AI tools rely on the public web for information. Microsoft 365 Copilot, however, connects with your calendar, emails, files, and Teams chats. So when you ask it to “summarize the last meeting,” you’re not getting a guess you’re getting a personalized, relevant answer based on your own data. Here’s how it helps in real tools you already use: – Outlook: Summarizes long email threads in seconds – Word: Helps write job posts or client messages collaboratively – PowerPoint: Turns raw content into presentation slides – Excel: Analyzes, formats, and interprets data (full rollout starting June 2024) Copilot makes all of this happen with a single prompt—saving you hours of effort. What about security and privacy? Copilot works on your behalf but never accesses data you can’t access. It doesn’t train on your content, and it respects all your existing Microsoft 365 compliance, identity, and security policies. Real example: Floww UK-based fintech company Floww uses Microsoft 365 Copilot to help its employees catch up on meetings, summarize conversations, and pull together insights from different sources. The result? 10–20% less time spent on routine work and more time for work that actually matters. How do I get started with Copilot? If you’re using Microsoft 365 Business Standard or Premium, you can activate Copilot as an add-on right away. It’s now also available to Business Basic users, thanks to the latest update. Not on one of these plans yet? No problem you can switch to a supported plan and add Copilot anytime. Conclusion Microsoft 365 Copilot gives you your time back. If you’re ready to stop starting from scratch and start focusing on what actually grows your business—this is the assistant you’ve been waiting for.

Copilot is no longer just a cool add-on—it’s becoming a real part of how work happens. And with Microsoft’s latest updates, Teams is getting even better at helping you collaborate faster, communicate smarter, and stay on top of your day. According to recent user research, it takes just 11 minutes of saved time for most people to feel the value of Copilot. And after using it for around 11 weeks, most say it’s genuinely improved their work experience. Here’s what’s coming next in Teams—and why it matters. Copilot Gets Smarter in Meetings Starting in May, Copilot will not only use meeting transcripts, but also analyze the meeting chat. This gives you a more complete recap of what happened—spoken or written. No more missing out because someone posted something important in the chat while you were presenting. Composing Messages Just Got Easier Beginning in April, you can ask Copilot in the Teams chat box to rewrite your message—more polished, more persuasive, or even just fun. You’ll also be able to generate a full message from just a few words. That means less staring at a blinking cursor, more getting things done. Call Recaps Are Coming In June, Copilot and Teams Premium users will get access to intelligent call recaps. Whether it’s a VoIP call or a regular PSTN line, Copilot can summarize it for you with key points and action items. Better Hybrid Meetings with IntelliFrame Hybrid meetings are still a pain—especially for remote folks trying to figure out who’s talking in the room. IntelliFrame uses AI to isolate each in-room participant into a separate video feed. This will now be on by default in Teams Rooms. Later this year, automatic camera switching will be added too, choosing the best view based on who’s speaking—even switching from a room cam to someone’s laptop if needed. Speaker Recognition Without Special Hardware You no longer need fancy microphones to know who said what. In April, speaker recognition will start working with standard microphones in Teams Rooms. Just enroll your voice and face profile, and Copilot will be able to attribute transcript entries to you accurately. AI-Powered Noise Removal Also in April, voice isolation will roll out—a feature that removes everything but your voice, even in noisy environments. No more barking dogs, background chatter, or keyboard clacking. Faster Teams Rooms Setup With Windows Autopilot integration, IT admins can now set up Teams Rooms in minutes, not days. Devices log in automatically, install apps and updates on day one, and are ready to go. Smarter BYOD Spaces Shared Display mode is now generally available—giving you full control over what’s shown when you connect your own device. Later this year, intelligent speaker support will come to BYOD spaces, assigning names to voices without special hardware. BYOD Device Management Gets an Upgrade Starting in April, IT admins will be able to discover, inventory, and manage BYOD peripherals more easily. It’s a major win for mixed-device environments. Teams Phone Upgrades That Actually Matter As of April 1st, Teams Phone now guarantees 99.999% uptime. New survivable calling features ensure you can still get calls—even during outages. Teams Phone Mobile gives users one number for both their mobile dialer and Teams app. Providers like AT&T, Vodafone UK, and Virgin Media O2 are bringing it to market soon. Introducing the Queues App Currently in private preview, Queues is a workspace for frontline workers and supervisors handling customer calls. Agents get notified and assigned calls, and supervisors can track performance, assign queues, and more. It launches publicly in June with Teams Premium. Copilot for Service Gets an Upgrade Too Soon, support agents will be able to chat with Copilot during meetings—ask it questions, get summaries, and pull up relevant info from CRM systems and knowledge bases. This adds to what Copilot already does inside Teams: updating CRM records and helping agents prep in real time. Teams and Copilot Are Becoming the Work OS These updates show a clear direction: Copilot isn’t just helping—you’re actually working with it. Whether you’re managing support queues or just trying to write smarter messages, Teams + Copilot is moving from convenience to necessity. If you’re already in the Teams ecosystem, this is your cue to go all in.

AI isn’t just a trend anymore—it’s actively reshaping how we work. In a recent announcement, Microsoft shared how it’s doubling down on this shift by integrating Copilot deeper into Windows and launching two new Surface devices built specifically for modern, AI-driven workflows. Copilot Is Now at the Core of Windows: Accessible to Every Employee, on Any Device Windows 11 is evolving from an operating system into a smarter work platform. With Copilot built into Windows, users can now summarize emails, meetings, and even personalize the setup of a new device—directly through their OS. It works across apps, files, and the web, acting like a central hub that takes on tasks for you. Add to that Windows 365: it lets employees securely access their desktop environment from any approved device—whether it’s a physical PC, a Cloud PC, or a hybrid of both. Companies like Vodafone and Zurich Insurance Group are already exploring this through the new Windows App, which has seen over 3 million hours of use since its preview launch. Microsoft is also bringing AI into device management. Through tools like Microsoft Intune and Windows Autopatch, IT can automate updates, monitor systems intelligently, and cut back on overhead—without compromising security. Introducing the Surface Pro 10 and Surface Laptop 6: Built for Copilot To really take advantage of Copilot’s capabilities, you need hardware designed with AI in mind. Enter Microsoft’s new business-first devices: the Surface Pro 10 and Surface Laptop 6. These are the first Surface models to include Intel Core Ultra processors paired with dedicated Neural Processing Units (NPUs). That means longer battery life, smoother AI performance, and less pressure on the CPU and GPU. Both devices feature a physical Copilot key for quick access. Surface Pro 10 includes it via the latest Surface keyboard. On top of that, NPU-enhanced cameras improve video quality, while anti-reflective displays make working in bright environments easier. And yes—these devices are designed with sustainability in mind: ENERGY STAR® certified, made with more recycled materials, and built to be easily repairable with clear visual cues and digital repair guides. Smarter IT Management with Surface Tools Microsoft is making life easier for IT teams, too. The updated Surface Management Portal now offers tighter integration with Microsoft Intune. Device rollouts, policy enforcement, and fleet updates can be handled faster and more efficiently. There’s also a new Surface IT Toolkit—streamlined for everyday needs like deployment, security setup, and compliance checks. Accessibility Gets a Boost Accessibility wasn’t forgotten. Microsoft is rolling out a Surface Pro Keyboard with a bold keyset for easier reading, alongside new Copilot accessibility improvements in Windows 11. And their Adaptive Accessories—tools designed to make devices easier to use for everyone—are now available to business customers. Now Is the Time to Get AI-Ready Microsoft’s message is clear: if you want to be future-proof, you need to be AI-ready now. That means upgrading to Windows 11, adopting Windows 365 for secure hybrid work, and equipping teams with AI-optimized hardware like the new Surface Pro 10 and Laptop 6. It’s not just about keeping up. It’s about empowering your people to work smarter, faster, and more confidently—with tools that are built for what comes next.